Glendale IPA is a city department that finds new ways to deliver great service to the City.
Our mission is to collaboratively solve City challenges through research, data and design.
The IPA Model
We create sustainable solutions and measurable success with our model.
Innovation, Performance and Audit work in concert to create evidence based solutions and measurable success.
Our Recent Work
Digital Fee Calculator
The Digital Fee Calculator automates the calculation of impact fees to reduce errors.View Project
Innovation projects improve efficiencies of city government work to save taxpayer dollars.
Featured Council Priority
Conduct the City’s financial affairs in a prudent and responsible manner to ensure adequate resources are available to meet current obligations and long-term stability.View Performance
Performance metrics track and report progress toward city council priorities in a meaningful way.
An assessment of the effectiveness of the City’s Administrative Citation Process as a code enforcement tool.View Audit
Audit reports create an actionable plan for improvements to City operations based on in-depth analysis.
About Our Team
Since 2012, the City of Glendale has dramatically reduced staffing and spending. Our department was established to help City staff maintain exceptional service with reduced resources.