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Elena Bolbolian

Director of Innovation, Performance and Audit

Elena guides the strategic vision for IPA by leading a team of professionals that work closely with City departments to find effective and practical solutions to challenges.

Elena joined the City of Glendale in 1993. Over the past two decades, she has served in multiple capacities including Community Outreach Specialist, Analyst, Project Manager and Deputy Director.

Elena received her BA in Political Science from UCLA, followed by her Master’s in Public Administration from CSU Northridge.

Elena draws inspiration from the TV show, the Profit with Marcus Lemonis as his people, product and process framework can be applied to IPA’s work. In her spare time, Elena loves reading about neuroscience and human behavior.

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About Our Team

Since 2012, the City of Glendale has dramatically reduced staffing and spending. Our department was established to help City staff maintain exceptional service with reduced resources.